Responsible Gaming
Gambling Should Be Entertainment
Online pokies and casino games should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical edge, and you should only gamble with money you can afford to lose. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to gamble in New Zealand. This is a legal requirement. If you are under 18, you are not permitted to participate in any gambling activities on this website or elsewhere.
All users must verify their age before accessing gaming services. Parents and guardians should be aware of gambling risks and monitor young people's online activities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the extent of gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Experiencing mood swings, anxiety, or depression related to gambling
- Borrowing money to fund gambling activities
- Feeling unable to stop or reduce gambling despite wanting to
- Using gambling as an escape from stress, problems, or negative feelings
- Experiencing relationship conflicts due to gambling habits
- Continued gambling despite financial or personal consequences
Self-Help Tools and Safer Gambling Features
Most reputable online casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before the gaming platform restricts access
- Session Time Limits: Automatically log you out after a set period of play
- Reality Checks: Receive reminders about how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling sites
If your gaming provider doesn't offer these tools, we recommend choosing one that does.
Support Organizations and Helplines
If you or someone you know is struggling with problem gambling, professional support is available:
New Zealand
- Problem Gambling Foundation (PGF)
Free, confidential support and counselling
Phone: 0800 664 262 (24/7)
Website: www.pgf.nz - Gambling Helpline
Free counselling service across New Zealand
Phone: 0800 352 352
Email: support@gamblinghelpline.co.nz - Samaritans (emotional support)
Available 24/7 for crisis support
Phone: 1737 (call or text)
Website: www.samaritans.org.nz
International Support Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Get Help Today
If you're experiencing problems with gambling, please reach out for help. There is no shame in seeking support — gambling addiction is a recognised condition, and recovery is possible with proper assistance.
Contact the Problem Gambling Foundation or Gambling Helpline today at 0800 664 262 or 0800 352 352. Help is available 24/7, and all calls are free and confidential.
Remember: Your wellbeing is more important than any bet. If gambling is affecting your life, finances, relationships, or mental health, please seek professional help immediately.